About NZVS & Our Team

About James

My name is James Henderson, founder and director of New Zealand Validation Services. While I started my career as an electrician working in DHB’s, I quickly progressed into other specialised areas, working in surgical hospitals and other companies throughout New Zealand. 

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I am a qualified CSSD Technician, a Registered Electrician and an expert in sterilization services validation, with over 12 years experience working in the medical industry. 

​Prior to setting up NZ Validation Services, I held an Executive role at a leading Private Surgical Hospital as Property and Services Manager. 

With a true passion for sterilisation and infection control, I set up New Zealand Validation Services, offering tailored solutions to clients across NZ and the Pacific. 

My holistic approach, technical expertise and solution driven philosophy ensures I stand out from the rest. 

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Out of work, I love spending time with my family and working away on projects on our small block. I enjoy mountain biking, whenever I get a chance. 

About Kaylene

Kia ora. My name is Kaylene Visser and I am the Clinical Quality Manager and Consulting Auditor at NZ Validation Services. With over four decades of dedicated service in healthcare, I have accumulated a wealth of qualifications and expertise that I'm excited to share with you. 

I started my career as a Registered Nurse (RN). And over the years, I have expanded my knowledge and skills and worked as a Registered Midwife (RM), later as an RN Prescriber and finally I have embraced the responsibilities of Clinical Quality Manager and Health Care Auditor. 

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Recognising the critical significance of regulatory standards, I take great pride in supporting Sterile Service Units with the development of a personalised Quality Management System (QMS) that uphold the highest regulatory standards. In addition, I believe that the true measure of excellence lies in the value we place on follow-up compliance audits. These audits serve as our guiding compass, steering us towards the realm of continuous quality improvement. 

When I am not immersed in healthcare endeavours, you will find me treasuring precious moments with my grandchildren. And for that adrenaline rush I take to the tracks and trails on my trusty e-bike indulging in the sheer joy of exploration and freedom.

I extend an invitation to all who share my passion for attaining compliance to healthcare standards within the Sterile Service environment.  Together, let us embark on a journey, where Quality Management Systems and concerted personnel efforts converge to ensure adherence to regulatory standards that support the health and wellbeing of both patients and the healthcare professional. 

About Joshua

Meet Joshua Fenn, Mechatronics Engineer and Validation Expert!

Dive into the dynamic world of Joshua Fenn, a visionary Mechatronics Engineer whose journey has led him to excel in the intricate realm of validation engineering. With a foundation in cutting-edge technology and a passion for ensuring the reliability of systems, Joshua has emerged as a leader in the field. Joshua's remarkable journey began with a solid background in Mechatronics Engineering, where he pioneered innovative solutions that melded mechanics, electronics, and computer science. Today, he's channelling that expertise into the crucial domain of validation engineering, where his keen eye for detail and comprehensive understanding of technology shine through.

Validation engineering demands meticulous attention to detail and an unwavering commitment to precision. Joshua's transition into this role has been seamless, as his background in Mechatronics Engineering has equipped him with the skills needed to ensure that systems, products, and processes meet the highest standards of reliability and functionality. Joshua's drive for excellence propels him to the forefront of validation engineering. His innovative mindset, combined with a deep understanding of complex systems, empowers him to develop and implement validation strategies that not only adhere to industry standards but also push the boundaries of what's achievable.

Whether you're a fellow validation engineer, a technology enthusiast, or someone interested in the intersection of innovation and reliability, Joshua welcomes you to connect. Reach out through the provided contact information to engage in discussions, collaboration, and knowledge exchange.

About Gary

We are proud to introduce Gary Watts, a valued member of the New Zealand Validation Services team. Gary brings with him a wealth of experience and a strong foundation in sterile services, having held senior and managerial roles across several hospitals throughout his career.

With a hands on understanding of the pressures and standards required in healthcare environments, Gary has consistently demonstrated exceptional leadership, technical knowledge, and a commitment to best practice. His ability to implement effective workflows and uphold the highest standards in instrument reprocessing made him a respected figure within the sterile services community.

Seeking new challenges and an opportunity to broaden his impact, Gary joined New Zealand Validation Services with a desire to apply his expertise in a more specialised and dynamic field. His transition into validation work has allowed him to bring real world insight into every project, helping customers not only meet compliance requirements but improve operational quality and performance.

Gary's approachable nature, attention to detail, and passion for quality assurance make him an asset to both our team and the clients we serve across New Zealand.

About Anj

Meet Anj Henderson – Business Manager

Anj Henderson is the Business Manager at New Zealand Validation Services and brings with her a strong background in administration and operational support. Starting her admin career at just 18, Anj balanced full time work with ongoing study, building a solid foundation in business administration from an early age.

Over the years, she has held a range of senior administrative roles, including working on hospital projects, managing property portfolios in Auckland, and serving as an Executive Assistant for a large corporation. These roles have given her extensive experience in managing complex tasks, supporting executive teams, and improving day to day business operations.

Today, Anj is the backbone of the business. She plays a central role in keeping New Zealand Validation Services running smoothly, managing core operations, supporting both internal teams and clients and ensuring everything behind the scenes is efficient and well organised. Her practical approach, reliability and broad skill set make her an integral part of the team and a key contributor to the company’s ongoing success.

About Chanté

 Introducing Chanté,

Chanté brings a vibrant, can-do attitude and a diverse professional background that perfectly complements the values and vision of NZVS. Her experience spans several fields, including her role as a Health & Safety Assistant, where she developed a strong understanding of compliance, workplace safety, and operational support. She also holds a solid academic foundation in nutrition, and her successful career as a personal trainer speaks to her deep passion for health, wellbeing, and empowering others to succeed.

This unique blend of experience equips Chanté with a well-rounded perspective on care, responsibility and service, all critical qualities in our industry.

We’re excited to have Chanté with us as part of the NZVS team!